FAQS






  1. Preliminary Info

    Q: How do I apply to study at NZLC? What is the application process?

    A: The application process is very simple. You can fill out our online enrolment form here. We will then send you the invoice within 24 hours (except on weekends or public holidays) with payment details and instructions.

    Q: How long before my course should I apply?

    You should complete your enrolment, pay and send your flight details by the indicated weeks below in advance of the date you would like to start.  This is so our team has time to arrange your services and so that you have enough time to apply for the correct visa to enter NZ. For enrolments submitted less than the minimum period below, you can contact info@nzlc.ac.nz to check service availability and the appropriate enrolment procedure.

    If you need to apply for a visa to enter NZ and you have not confirmed it 4 weeks prior to the course start date or you cannot make payment / provide flight details prior to the minimum period below, please let us know.

    *Visa-waiver countries. **Non Visa-waiver countries

    Q: If I apply for NZLC accommodation, when will I receive the details?

    A: Our accommodation department will send you accommodation details once full payment has been received and once your arrival and departure details have been confirmed.  

    Q: What do I need to bring with me to New Zealand?

    A: It is a good idea to arrive in New Zealand with some cash if you can. You can find money exchange booths and ATM machines at the airport so you can withdraw some money for your first few days or until you open a bank account. Remember to bring a camera, a rain jacket and a mobile phone that is unlocked.  

    If you are from a visa waiver country and do not need a pre-arranged visa, you should read this guide:https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/visa-waiver#https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/visa-factsheet/conditions/visa-waiver

    Q: Can I use my mobile phone in New Zealand?

    A: Yes, if you buy a sim card when you arrive, you can use your phone. Make sure your phone is unlocked before you leave your home country.  

    Q: What should I bring on my first day at school?

    A: On your first day at NZLC, please bring your passport, a valid visa, travel and medical insurance which covers the duration of your course and meets the NZQA Code of Practice requirements, $100 cash for your text book deposit (General English, IELTS and Business English courses), pens and paper.  

    Q: What is the climate like in New Zealand? What clothes do I need to bring?

    A: New Zealand has a mild climate. Summer (December – February) is warm and winter (June – August) is cool. See average temperatures in Auckland and Wellington.   Auckland is known for having four seasons in one day – be prepared for sunshine and rain! Wellington is famous for its wind! It is a good idea to bring lots of layers, even if you are coming in the summer time. A jacket or lightweight rain coat is a good idea.  

    Q: Power voltage

    A: Electricity is supplied at 230 – 240 volts (50 Hz). You will need an adapter/converter for any equipment that does not have this voltage. Power outlets take flat three or two-pin plugs.

    Read the pre-departure manual for information.


  2. Course Program Info

    Q: What courses does NZLC offer for adults?

    A: General English, IELTS (part-time and full-time) and Cambridge FCE / CAE and Business English (Full-Time).

    NZLC Auckland also has a part-time TOEIC course and a Teacher Training Department which offers TESOL, TECSOL and CELTA.

    Q: What about Young Learner Programmes?

    A: At NZLC Auckland we run full-time Young Learner English courses for students aged 13-17 years all year and an English + Activities programme during summer (December – February) and winter (June – August).

    Q: Can I start my course any time?

    A: You can start a General English course any Monday. Our Academic Courses, Teacher Training courses and Young Learner English + Activities programmes have specific start dates. Please check the course calendar for details.  

    Q: What time does school start and finish each day?

    A: School starts at 9.00am and finishes at 3.15 p.m. Monday to Thursday. On Fridays, school finishes at 12.15 p.m. for adult General English and Academic courses and at 3.15 p.m. for Young Learner courses.   There is a morning tea break at 10.30 a.m. and a one hour lunch break at 12.15 p.m.  Morning or afternoon only classes are also available for adult students. Teaching Training courses have slightly different schedules.

    Q: Does NZLC require a minimum number of students to open a class?

    A: Generally a minimum number of 6 students is required to run the courses. NZLC also offers private classes on request. Please contact us for more information.   

    Q: How long does each level last in a General English course?

    A: Each level typically lasts for 10 weeks. There is a test at the end of week 5 and 9 and most class do mini progress tests every week. Depending on your test results in week 5 and 9, you may move up to the next level.  

    Q. Does NZLC offer internship programmes?

    A: For more information on our packages see here: Packages  

    Q: Do you focus much on conversation in class?

    Your teacher will cover all important aspects of English language learning during your course however there is a big emphasis on communication.  

    NZLC morning classes focus on language systems and listening, speaking, reading and writing skills.

    Afternoon classes aim to build confidence and fluency using practical, everyday language so that you can use what you learn straight away outside the classroom.

    Q: I am 16 or 17 years old. Can I join an adult class?

    A: Young Learner classes are for students aged 13 – 17 years. However, 16 and 17 year olds may enter the adult General English course or an Academic Course if requested and if a space is available. This will be at the discretion of the Academic Department. 

    1.     Homestay

    Q: What kind of family will I be placed with?

    A: Auckland and Wellington are multi-cultural cities with people from all over the world. A typical Kiwi family in Auckland may have Asian, European or a Polynesian background for example. All our families are carefully selected by our homestay department. They are located in safe neighbourhoods around the city.

    Q: Do the homestay families have rules?

    A: As in any household, most families have their own rules. For example, “Dinner is served at 6.30 p.m.”, “Call if you will not be home”.  All of our host families are very friendly, kind and reasonable and on their first day and they will let you know if they have any rules which they would like you to follow.   

    Q: How can I contact my homestay family when I stay with them?

    A: Text messages are a good way of keeping in touch with your host family. It is polite to inform them if you are going to be home late or not coming home for dinner.  

    Q: How do I get to and from school? How far do I have to travel?

    A: All students staying in homestay take public transport by themselves going to and from school. Your host family will show you where and how to take the bus or train. On average it takes between 40 and 50 minutes to come to NZLC Auckland and approximately 30 minutes in Wellington, depending on the exact location of the homestay’s house.  

    Q: Is it safe for a Young Learner (13 to 17 years old) to take public transport to and from school?

    A: The host family will show you how to take the bus or train. Depending on the age of the student, the host family will accompany the student at least once.  Public transport is safe and it is not unusual for young children to take the bus or train in New Zealand. NZ is consistently cited as being one of the safest countries in the world.   

    Q: Do the Homestay Families have internet?

    A: Yes, most of our families have broad-band internet and some will have Wi-Fi. An internet fee of $5 - $10 per week may apply depending on the host family’s monthly internet contract and student’s usage. Please be aware that the internet connection can be a bit slower at times in NZ and please do not download music or movies in your homestay unless using your own internet. If you download copy-righted material, you can receive a big fine in New Zealand so please make sure you do not download illegally.

    Q: What meals are included in the homestay?

    A: If you book half board, your host family will provide breakfast and dinner Monday – Friday. On Saturday, Sunday and public holidays, breakfast, lunch and dinner will be provided. For an extra $30 per week, you can book full board which means your family will also give you a packed lunch to take to school Monday – Friday.

    Q: Are pets common in NZ?

    A: Many families will have dogs, cats or both. If you allergies and cannot live with pets, you can tell us on the enrolment form. The NZLC Homestay Department will do their best to match all your requirements.  

    Q: Does NZLC offer city accommodation?

    A: Yes, we have a range of city apartment options available for students aged over 18 years old.

    Q: Can I change my homestay if I am feeling uncomfortable where I am?

    A: Yes. Talk to one of our homestay co-ordinators and explain your situation. You will have to wait approximately two weeks while we find a new family for you to live with. However, if it is an emergency, the change will be made immediately.  

    Q: Are there any costs to change my accommodation (homestay or city apartments)?

    A: You should tell us 2 weeks in advance and there is usually a $200 arrangement fee involved if you want to change homestay families or your city accommodation.  

    Q: Should a young learner have a professional caregiver?

    A: This is optional and can be provided on a weekly basis for between $90 -$120 per week.  This service can be provided for the first week of arrival or for the entire duration of the student’s course.

    For more information on staying in a homestay, please read this homestay manual.  

    2.     Renting in New Zealand

    Q: I want to find a flat (shared house), where do I look?

    A: The best website for flat hunting is Trademe. On this website you can select where you want to live and how much you want to pay per week.  

    Q: What is the average cost of renting in New Zealand?

    A: The average cost of renting a room near, or in, the cities range from $150 - $250+ per week. Most flats require you to pay a bond (this is a deposit in case you damage the house) and about 2 weeks rent in advance before you move into the flat. Tip: It is a good idea to take photos of your room and the flat before you move in. This way, you will have evidence of any pre-existing damage.

    3.     Activities at NZLC

    Q: What kind of activities does NZLC offer?

    A: During the week we offer a range of cultural, social, tourist and sporting activities to help you make friends and have fun while in NZ. We also offer conversation practice and study clubs so you can continue practising your English after class. You can also see more of New Zealand by joining our weekend day or overnight trips provided by our partner tour company. Click here to see our activities calendar for this month.  

    Q: Are these activities supervised by NZLC?

    A: Most NZLC activities will have a school representative accompanying the group.  

    Q: How do I join the activities?

    A: All you need to do is book the activity at reception and pay the entry fee is necessary. The weekly activity calendar will indicate the meeting place and time. The Student Services team will be happy to help you to book activities and answer your questions.

    Q: Are the activities included in the price I pay for my course?

    A: Some activities are free and others may have an entry fee or transport fee.

    4.     Visas and Working in New Zealand

    Q: Do I need to apply for a visa? If so, how do I know which visa to apply for?

    A: Student, Visitor and Working Holiday visas are the most common types of visas that our students have. Each of these have different requirements, conditions, rights and processes and procedures vary from country to country.  To find out which visa is best for you, we recommend that you talk to your agent, visit your local New Zealand Embassy or visit the Immigration New Zealand website for more information.  

    Q: I want to work while I study, what kind of visa do I need?

    A: You can work if you have a Working Holiday visa or a Work Visa. If you enrol for a 14 week full-time course on a Student Visa, you can also be granted a 20 hour per week work permit. You cannot work on a Visitor Visa.

    More information can be found on Immigration New Zealand's website.

    Q: Where can I find out information on my work rights in New Zealand and rules for working on a student visa?

    Working in another country can be very different from working in your country. In New Zealand there are laws to protect all workers, and this includes international students. Find out more about your rights and responsibilities working in New Zealand at: www.nzstudywork.com

    We also recommend that you join our weekly NZLC job workshops and we will give you more information about working in NZ.

    Q: I hold a valid working visa, but where can I find a job?

    A: The best place to find a job in New Zealand is online: www.trademe.co.nz/jobs or www.seek.co.nz

    We also have a job notice board at the school and every week our staff put up some advertisements for jobs around the city.  After you get your CV checked by an NZLC teacher, you can also go and visit restaurants, cafés, bars etc. and deliver your CV in person with a smile!

    Q: I have found a job but I need an IRD number, how do I get one?

    A: Everyone earning an income needs an IRD number, this is a unique number given to you by Inland Revenue (NZ's Tax Department). Your number will never change, even if you move to another country and then return to New Zealand sometime in the future. You can download the form to apply for an IRD number here or get one from our reception.  NZLC staff can also help you understand this process once you are here in NZ.

    5.     Drinking Age in New Zealand

    Q: I want to go a bar/pub, how old do I need to be and what kind of identification (ID) do I need?

    A: The legal drinking age in New Zealand is 18 years old. New Zealand bars and pubs only accept three types of ID: a valid passport, NZ driver's licence, or a HANZ 18+ card. If you do not have one of these types of ID the bar/pub can refuse you (even if you are not drinking alcohol). Bars and pubs are very strict so if you are going to be in NZ for a while it is a good idea to apply for a HANZ 18+ card so you can leave your passport safely at home. Find out how to apply for one here: www.hanz18plus.org.nz

    6.     Driving in New Zealand

    Q: I want to visit New Zealand and I heard it is easy to rent a car to travel around. Do I need to get a New Zealand driver’s license?

    A: You need to meet a number of requirements to drive on New Zealand roads. Just like other drivers, you must have a current driver’s license from your home-country; but you will also need an approved translation or international driving permit if your license isn't in English. It’s also very important that you study New Zealand road rules and become familiar with them before renting a car. More information here: https://www.nzta.govt.nz/driver-licences/new-residents-and-visitors/driving-on-nz-roads/

    Q: What are the road rules in New Zealand?

    If you are studying in New Zealand and would like to drive or ride a motorbike here, we suggest that you take this quick free Road Code test here http://www.aa.co.nz/drivers/learn-to-drive-the-aa-way/road-code-quiz/  to check that you know the road rules.

     

    If you have a question that has not been covered, don’t hesitate to contact us!




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